Join our team
If you are looking to embark on a new professional adventure in a dream destination, join us to the Castelfalfi events and become part our our team.
Castelfalfi is a jewel set in the heart of Tuscany: a dream out of time and a corner of paradise that lies on miles of vineyards and olive groves, caressed by the warm sun and a light breeze. It’s the perfect destination for those who want to get away from the hustle and bustle of everyday life, to enjoy a moment of exclusive hospitality.
We could not offer such an exceptional stay without our talented employees, at the heart of the emotional connection of Castelfalfi and its territory, which is expressed in a philosophy of hospitality that we love to put into practice through small and large attentions reserved for guests and colleagues.
Working for such an extraordinary resort offers the advantage of building a career in an environment full of opportunities, where the development of our talents is at the heart of corporate life.
As an employee of Castelfalfi, you will have access to a series of exclusive benefits. At the same time, by becoming part of our team, you will be part of a group of capable, empathetic people who are also proud of their professionalism and who are characterized by authentic passion, creativity, generosity and care, in an environment that embraces the essence of the art of hospitality.
Main duties and responsibilities
- Excellent ability to manage the entire production process of horticultural crops: from tilling the soil to fertilizing, from sowing to transplanting seedlings, from caring for the crops to harvesting the products;
- Good knowledge of irrigation systems and techniques;
- Ability to manage, care and maintain green areas;
- Knowledge of the management, nutrition and maintenance techniques of farmyard animals;
- Accompaniment and involvement activities for guests who want to experience and participate directly in all those activities related to horticulture;
- Collaborate with the kitchen staff to identify the needs for horticultural products intended to satisfy the Estate's agri-food supply chain;
- Planning and organization of the delivery of horticultural products destined for the various Outlets.
Requirements
- A diploma as an agricultural expert or similar is required;
- Good knowledge of the English language (fundamental requirement);
- At least 2 years' experience in the role;
Complete the profile:
- Residence near the workplace;
- Flexibility, autonomy and result orientation;
- Strong communication and interpersonal relationship skills.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities:
- Drive the Company's cars and vans intended for the transportation of guests, in particular for travel within the estate, transfers from the airports to the resort and vice versa, transfers to other locations based on the requests of guests and management of the estate;
- Constantly collaborates with the Front Office departments, with the aim of satisfying all guest requests promptly and efficiently;
- Welcomes arriving and departing guests with style and friendliness, observing the operational standards relating to transport in the luxury hospitality sector;
- Takes delivery of guests' luggage and ensures its prompt delivery to the Porters for sorting into the rooms and suites and villas and farmhouses where they will stay;
- Carries out small errands on behalf of the company's management. using the company car.
Requirements:
- KB driving license and experience as a driver are essential;
- Fluent knowledge of the English language at conversational level. A second foreign language will be considered an advantage;
- Availability to work at any time, including nights and holidays;
- Elegance in manners and friendliness, skilled in communication and relationships with others;
- Great sense of responsibility, precision, punctuality, proactivity;
- Role-based experience, gained in category hotels, is a plus for selection purposes.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Responsibility
- Meet guests upon arrival and accompany them to their accommodations while remaining at their disposal throughout their stay
- Take note of guests' needs and fulfill them in order to satisfy every detail
- Be in charge of the accommodation setting within suites and villas;
- Escort guests out of their suites/villas upon check-out;
- Serve meals to in-suites/villas in alinement to the best in room dining service standards;
- Maintain communication with all departments staff to ensure suites/villas are kept clean and well maintained;
- Ensure guest deliveries are made on time to the level of services required;
- Arrange tables with flowers and other decorations;
- Collaborate with kitchen staff to ensure timely service of food to guests;
- Update management on guest feedback and on the experience of their stay;
- Act as an intermediary between other departments and guests.
Requirements
- Diploma or Degree in Hospitality Management or a related field;
- Minimum 3 years experience in a similar role in a high luxury environment;
- Fluent knowledge of the English language; a third European language will be considered a plus;
- Ability to handle several requests simultaneously;
- Excellent service skills in F&B and Housekeeping, to ensure guest full comfort during their stay;
- Attention to detail and proactive attitude;
- Proficient in problem solving, able to relate with very high-end profiles;
- High professionalism, integrity and policed manners.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Attendants to team member events;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities
- Cleaning of the rooms and of the common areas, following the directives of the department manager and company standards;
- Support in the laundry and supply of offices with linen, amenities, etc;
- Cleaning of changing rooms.
Requirements
- Excellent standing and communication and relational skills;
- At least one year's experience in hotel contexts;
- Organizational skills and a methodical approach to addressing the diverse needs of guests;
- Time management skills and ability to meet deadlines;
- Good knowledge of the English language;
- Excellent team working skills.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi may be provided upon request, if coming from outside the area.
Role Description
- The Chef de Partie takes an active part in the daily operations of the kitchen. He dedicates himself to the preparation and presentation of the dishes following the established recipes;
- Is responsible for the assigned lot, for its cleanliness and the equipment in use; completes all tasks taking into account the established timescales;
- Coordinates the Commis in its match ensuring that the preparations are carried out according to the directives;
- Supports in the preparation of food inventories and in the management of orders by monitoring the goods upon receipt, in cooperation with the manager;
- Knows and applies the correct HACCP regulations;
- Ensures compliance with health and safety standards in your kitchen.
Requirements
- At least 2 years of experience in the same role in 5 star and/or chain hotels;
- Has excellent knowledge of Tuscan cuisine;
- Is up to date on gastronomic trends, contemporary culinary techniques and the use of equipment;
- Is organized and reliable, precise and with attention to detail;
- Has a professional appearance, excellent communication and team work skills.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Role Description
- The Chef de Rang takes care of providing table service, based on the operational standards present in the Restaurant;
- Ensures that the guest receives adequate attention and information on the culinary philosophy and that overall he or she enjoys the restaurant experience;
- Prepares the mise en place and sets up the work spaces before/after each service;
- Takes orders and relates to the guest in a friendly and professional way, explaining and suggesting the dishes on the menu;
- Enters orders on the PMS and ensures the correct timing of dishes during table service;
- Serves the dishes and collaborates with the Commis de Rang and the rest of the brigade for communication between the kitchen and the dining room;
- Ensures that the department's equipment is always in order and well cleaned;
- Ensures compliance with health and safety regulations in the room.
Requirements
- No less than 3 years of experience in 5 star hotels and/or fine dining restaurants. Experience gained abroad will represent an advantage for selection purposes;
- Excellent conversational knowledge of the English language. Further linguistic knowledge will be an advantage;
- Excellent knowledge of service standards relating to catering;
- Ability to work in a team, good communication and passion for luxury service.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities:
- Assistance to the Chef de Partie in the preparation, cooking and presentation of the dishes;
- Compliance with health and safety standards in the kitchen and reporting any problems that arise;
- Optimization of the cooking and preparation process with attention to speed and quality;
- Assume responsibility for the tasks assigned in the various kitchen sections;
- Take responsibility for the cleanliness of the assigned place;
- Collaborate in drawing up inventories;
- Be documented on HACCP regulations and check that they are applied;
- Identify with new gastronomic trends and techniques;
- Complete all tasks taking into account the established standards.
Requirements
- Punctuality, organization and reliability;
- Results orientation;
- Stress management;
- Knowledge of various working methods, ingredients, equipment and processes;
- Familiarity with the various cuts and cleaning of raw materials;
- Knowledge of the basics of Italian cuisine;
- Constant pursuit of personal development.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi may be provided upon request, if coming from outside the area.
Main duties and responsibilities
- Excellent team playing skills, punctuality, precision and attention to detail, empathy and customer orientation;
- Fluent English. Good knowledge of additional foreign languages is an advantage;
- Experience in the role in high-level catering contexts or in five-star hospitality.
Requirements
- Punctuality, organization and reliability;
- Results orientation;
- Stress management;
- Knowledge of various working methods, ingredients, equipment and processes;
- Familiarity with the various cuts and cleaning of raw materials;
- Knowledge of the basics of Italian cuisine;
- Constant pursuit of personal development.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Principali compiti e responsabilità:
- Offrire un'accoglienza calorosa, sincera e personalizzata a tutti gli ospiti;
- Comprensione approfondita degli standard essenziali dell'ospitalità e delle politiche aziendali;
- Comprovata capacità nello sviluppo delle relazioni con ospiti, fornitori e reparti interni;
- Capacità di proiettare un comportamento professionale e competente.
Requisiti:
- Ottimi standing e capacità comunicative e relazionali;
- Esperienza di almeno un anno in contesti alberghieri;
- Capacità organizzative e un approccio metodico per affrontare le diverse esigenze degli ospiti;
- Capacità di gestione del tempo e capacità di rispettare le scadenze;
- Buona conoscenza della lingua inglese;
- Ottime capacità di lavoro in team.
Benefit
- Contratto CCNL Turismo Full Time con retribuzione di sicuro interesse;
- Pasti forniti sia quando in servizio che nei giorni di riposo;
- Uniformi e la loro lavanderia;
- Formazione continua al fine di migliorare le competenze personali e professionali;
- Partecipazione ad eventi riservati al Personale Castelfalfi;
- Agevolazioni nella ristorazione, nelle attività wellness e sportive presenti nel resort e nella tenuta;
- L’alloggio con wi-fi gratuito, può essere fornito su richiesta, se provenienti da fuori zona.
Main duties and responsibilities
- Assist the Culinary Brigade in daily kitchen operations, ensuring the highest standard of service is always delivered while preparing dishes;
- Collaborate with the kitchen team to ensure a timely and accurate food service while respecting the approved recipes, as well as any special dietary requirement, including vegetarian/vegan or allergens-free dishes;
- Participate in pre-shift kitchen meetings to discuss specials, restaurant daily dishes and banquet menus;
- Keep own workstation and equipment well organised and clean at all times;
- Support the brigade maintaining the kitchen cleanliness, organization, and compliance with the best service practices;
- Ensure compliance with HACCP and hygiene, health, and safety legislation, as well as organizational and quality requirements;
- Contribute to the departmental best performance always fostering a positive attitude and work environment;
- Adhere to all organizational and workplace policies and procedures;
- Lead by example in terms of commitment, work ethic, habits, and personal character.
Requirements
- Currently pursuing a degree in Hospitality & Culinary Arts, or a related field;
- Creative and passionate about food preparation;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Strong attention to detail and organizational skills;
- Flexibility to work evenings, weekends, and holidays as required.
Benefits
- Competitive internship monthly pay;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Responsibility
- Ensure smooth operation and efficiency of the Facility Department, leading the Maintenance Team in the day-to-day operations of the estate and its business units, including its resort premisses, while respecting service standards, equipment, and work schedules;
- Plan, direct, control, coordinate and participate in all areas and activities of the Facility department, liaising with our internal Project Division and their consultants (i.e. interior designers, architects, quantity surveyors, mechanical/electrical/plumbing engineers, lighting consultants, audio visual consultants and procurement agents);
- Develop and maintain effective administrative and communication systems and requirements, following up with stakeholder about specific refurbishments and maintenance projects and their goals;
- Implement and where necessary upgrade systems as required by the company product standards;
- Diagnose, maintain and repair equipment ensuring data record is kept for preventive maintenance of mechanical, electrical, fire & safety, civil, guest rooms, public area, kitchen, back of house and audio visuals;
- Overview and coordinate daily checks to the technical implants of the estate and its business units, communicating with the resort management and its Housekeeping department to prioritize maintenance tasks in case of requests for guest rooms and hotel public areas;
- Direct and oversee the functionality and safety of the facility, (i.e. buildings, mechanical plants, electrical systems, heating and cooling systems, life safety systems) in line with regulations;
- Prepare Capital, Repairs and Maintenance budgets for the Facility Department and report to the CEO and General Manager as necessary;
- Report and monitor key performance indicators for the Facility Department and undertake corrective actions to improve equipment inventory, quality audits, productivity, and other assigned goals;
- Obtain maximum control of expenditure through effective use of manpower and physical assets while ensuring all expenses are in line with budget;
- Run an effective practice and enforcement of local regulatory compliance ensuring all health & safety procedures of guests and team members, as well as the proper conditions for plants, machinery, and property are well respected;
- Collaborate with the Health / Safety Manager to monitor safety and security practices, fire detection and alarm system and the effectiveness of the maintenance contract in place in compliance with standards and legal regulations;
- Develop and manage the current energy plan throughout the property (i.e. Biomass, aqueduct, pools) and help identify and introduce further environmentally-friendly systems and equipment;
- Ensure the best operation of all building engineering services in a reliable and energy efficient manner (i.e. boilers, chillers, air handling units, lighting circuits, water treatment plant, etc);
- Supervise cost control programs through energy saving schedules and manage energy conservation programs to minimize expenses;
- Manage its team’s related activities, including allocation of workloads, team working schedules, evaluations, maintaining good motivation as any required disciplinary matters.
Requirements
- Bachelor’s degree in Electrical or Mechanical Engineering, project management or in an equivalent technical field;
- A minimum of 5 years’ professional experience in a similar role and across all aspects of the Engineering & Maintenance departments within luxury hotels;
- Basic competency in engineering management, project engineering encompassing mechanical, electrical and civil (structural) and other relevant scopes;
- Fluency in Italian and English is a must;
- Excellent use of Microsoft Office and relevant technical software;
- Knowledge of first aid, fire prevention best practices would represent an advantage;
- Strong leadership skills and guest focused, performance driven, assertive, self-motivator;
- Superb communication skills in all aspects: verbal, written and non-verbal;
- Excellent organizational and interpersonal skills: should be approachable, open-minded and fair, with perfect grooming standards.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities:
- Transmit the uniqueness of the Resort for events, weddings, corporate groups and MICE, developing and promoting the resources of the location by creating dedicated offers, ensuring the perfect success of the events and the full customer satisfaction;
- Daily contact with Direct Customers and / or intermediaries in order to develop dedicated offers and event confirmation contract;
- Plan, coordinate and supervise on-site events;
- Elaborate “Banquet Event Orders” and conduct weekly meetings for the communication and information of the upcoming events to all the departments;
- Organize the entire logistics of the event, coordinating and strong-cooperating with all the departments involved (F&B, Front Office, Booking, Golf etc ...);
- Manage and keep strong relationship with the suppliers;
- Conduct Site inspection;
- Take care of the cost accounting of the event.
Requirements:
- Previous experience of at least 3 years in the same role, in luxury hospitality world or event organization agencies;
- Excellent project and time management skills;
- Empathy, listening skills and adaptability;
- Precision and attention to details;
- Outstanding communication skills in Italian and English, both verbal and written;
- Excellent relational skills with national and international customers with a focus on problem solving;
- Excellent organizational and interpersonal skills and ability to work in team;
- Advanced computer skills and detailed knowledge of various computer programs, including a strong proficiency of Microsoft Word, Excel and PowerPoint;
- Knowledge of PMS and CRM systems;
Also required: flexibility to work on weekends, evenings and bank holidays; driving license B.
Benefits
- Full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities
- Welcomes guests in a hospitable and empathetic manner;
- Manages check-in, live-in and check-out procedures, in line with operational standards, ensuring guests have an excellent experience during all phases of their stay;
- Anticipates guests' needs and responds to their requests promptly, courteously and efficiently, consistently ensuring timely resolution;
- Uses the Protel PMS.
Requirements
- At least 2 years' experience in a role, in ***** hotels, in structured and international contexts;
- Excellent communication and interpersonal skills, empathetic and positive attitude;
- Excellent problem solving skills;
- Fluent Italian and English; knowledge of additional foreign languages is a plus for selection purposes;
- Familiarity with the MS Office suite and the main hotel PMSs. Knowledge of the Protel management system is a plus for selection purposes.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Principali compiti e responsabilità
- Assistere il Guest Relation Manager con gli ospiti e altri colleghi del dipartimento nella supervisione delle operazioni quotidiane di relazione con gli ospiti per garantire che un servizio eccezionale venga fornito in modo coerente;
- Interagire con gli ospiti prima, durante e dopo il soggiorno, rispondendo a domande, preoccupazioni e feedback in modo professionale;
- Supportare lo sviluppo e l'implementazione di iniziative per la soddisfazione degli ospiti per migliorare l'esperienza complessiva;
- Assistere nella gestione degli arrivi e delle partenze degli ospiti, garantendo processi di check-in e check-out fluidi;
- Monitorare le preferenze e il feedback degli ospiti per personalizzare i servizi e migliorare la soddisfazione degli ospiti, aggiungendo tali preferenze al PMS;
- Collaborare con vari reparti, tra cui Housekeeping e F&B, per garantire che le esigenze degli ospiti siano soddisfatte tempestivamente;
- Partecipare alla risoluzione dei reclami e dei problemi degli ospiti, garantendo un esito positivo;
- Assistere nell'organizzazione di esperienze speciali selezionate dal portafoglio offerto dal resort e dalle sue business unit;
- Conservare registrazioni accurate delle interazioni e dei feedback degli ospiti a fini di reporting;
- Garantire il rispetto della normativa in materia di igiene, salute e sicurezza, nonché dei requisiti organizzativi e di qualità;
- Aderire a tutte le politiche e procedure organizzative e sul posto di lavoro;
- Dare l'esempio in termini di impegno, etica del lavoro, abitudini e carattere personale.
Competenze richieste- Laurea in Hospitality Management o un campo correlato;
- Eccellenti capacità comunicative e interpersonali in inglese. Sarebbe gradita una seconda lingua europea. La conoscenza della lingua italiana sarà considerata un vantaggio;
- Capacità di lavorare in un ambiente frenetico e di gestire più attività contemporaneamente;
- Forte attenzione ai dettagli e capacità organizzative;
- Flessibilità di lavorare la sera, nei fine settimana e nei giorni festivi come richiesto.
Benefit
- Contratto CCNL Turismo Full Time con retribuzione di sicuro interesse;
- Pasti forniti sia quando in servizio che nei giorni di riposo;
- Uniformi e la loro lavanderia;
- Formazione continua al fine di migliorare le competenze personali e professionali;
- Partecipazione ad eventi riservati al Personale Castelfalfi;
- Agevolazioni nella ristorazione, nelle attività wellness e sportive presenti nel resort e nella tenuta;
- L’alloggio con wi-fi gratuito, può essere fornito su richiesta, se provenienti da fuori zona.
Principali compiti e responsabilità:
- Partecipare ed essere attivamente coinvolti nelle attività di Les Clefs d'Or per garantire che i buoni collegamenti e la rete di informazioni siano mantenuti e migliorati;
- Coordinarsi con i colleghi della Reception, Guest Relations, Porter & Butlers;
- Rispondere alle richieste degli ospiti relative all'organizzazione del viaggio e del trasporto, alla biglietteria aerea/giri turistici, alle richieste di smarrimento dei bagagli e ad altri ragionevoli compiti e servizi di portineria;
- Fare commissioni esterne/accompagnare gli ospiti a destinazioni (ad es. cliniche/negozi, ecc.);
- Essere sempre ben informato su tutte le attività all'interno dell'hotel & la tenuta;
- Gestire la posta e le richieste postali;
- Gestire gli articoli in entrata e in uscita sia per gli ospiti che per l'hotel;
- Mantenere file e registrazioni completi e facilmente accessibili necessari per assicurare operazioni efficaci e riferimenti futuri;
- Supervisionare il team concierge;
- Aggiornare e diffondere informazioni sulle attività artistiche, culturali e di intrattenimento, sullo shopping e sui luoghi di interesse in Toscana in modo da fornire agli ospiti informazioni accurate, assicurando i biglietti o l'ingresso per gli ospiti a queste attività.
Competenze richieste:
- Partecipare ed essere attivamente coinvolti nelle attività di Les Clefs d'Or per garantire che i buoni collegamenti e la rete di informazioni siano mantenuti e migliorati;
- Ottimi standing e capacità comunicative e relazionali;
- Capacità organizzative e un approccio metodico per affrontare le diverse esigenze degli ospiti;
- Capacità di gestione del tempo e capacità di rispettare le scadenze;
- Ottima conoscenza della lingua inglese;
- Ottime capacità di lavoro in team.
Benefit:
- Contratto CCNL Turismo Full Time con retribuzione di sicuro interesse;
- Pasti forniti sia quando in servizio che nei giorni di riposo;
- Uniformi e la loro lavanderia;
- Formazione continua al fine di migliorare le competenze personali e professionali;
- Partecipazione ad eventi riservati al Personale Castelfalfi;
- Agevolazioni nella ristorazione, nelle attività wellness e sportive presenti nel resort e nella tenuta;
- L’alloggio con wi-fi gratuito, può essere fornito su richiesta, se provenienti da fuori zona.
Main duties and responsibilities
- Cleaning of the rooms in support of the maids and of the common areas, following the directives of the department manager and company standards;
- Support in the laundry and supply of offices with linen, amenities, etc;
- Cleaning of changing rooms.
Requirements
- 1 year of experience in the same role in 4 or 5 star hotel contexts required;
- Precision, attention to detail, excellent stress and time management, predisposition for teamwork, reliability, high standards of hygiene and cleanliness, good communication skills;
- Basic knowledge of the English language is required, as well as a good level of Italian;
- Availability to work shifts, holidays and weekends;
- Good interpersonal skills.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi may be provided upon request, if coming from outside the area.
Main duties and responsibilities
The professional figure will report to the manager of the passive area and will carry out the following tasks within the office:
- Updating supplier database according to company procedures;
- Checking the correctness of tax documents with transport documents, contracts and purchase requests;
- Registration of passive invoices;
- Preparation and sending of Intrastat form;
- Conservation and archiving of all accounting documents relating to the supplier area (rda, ddt, contracts);
- Control of employee expense reports;
- Maintain relations with the Auditing Firm for the documentation within its competence;
- Development and/or improvement of existing company procedures;
- The above guaranteeing compliance with the regulations and accounting principles both for the general accounting (first note, assets, accruals and deferrals) and the internal procedures for the analytical one (registrations for cost centers).
Requirements
- Excellent knowledge of accounting and Italian accounting principles;
- Knowledge of the legal provisions relating to the tasks entrusted (VAT, tax deadlines, Intrastat, etc.);
- Flexibility and ability to work to stringent deadlines;
- Ability to work constructively and in synergy with the group to achieve common objectives, share projects, information and resources;
- Analytical ability, proactivity and approach aimed at solving problems and making one's work more efficient;
- Experience in the role of at least 2/3 years in structured companies or accounting firms;
- Degree in Economics and/or accounting diploma;
- Fair knowledge of the English language;
- Good knowledge of Excel;
- Knowledge of Microsoft Navision appreciated.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities
- Basic electrical maintenance (changing neon/light bulbs, light switches...);
- Basic mechanical maintenance (adjustment/replacement of door closers, removal of keys/replacement of locks, cleaning/replacement of filters...);
- Basic plumbing maintenance (taps, toilet seats...);
- Basic building maintenance (small plastering, painting, varnishing);
- Basic carpentry (arrangement of furniture, drawers, door handles, locks...).
Requirements
- Knowledge of electrical systems (panels, UPS, room management, supervision systems...);
- Knowledge of mechanical systems (pumps, air handling units, water plants...);
- Knowledge of swimming pool systems;
- Excellent manual skills in carrying out small maintenance jobs (electrical, plumbing, blacksmith, carpenter, painting...);
- High school diploma in a technical field;
- At least 3 years' experience in a specific role. Coming from the hospitality sector is a plus for selection purposes;
- Good organizational skills, precision and problem-solving;
- Driving license B.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities
- Support in the definition and implementation of marketing activities aimed at promoting Castelfalfi and all its services in the reference markets;
- Creation of content for online and offline communication channels, including the website, newsletters and other promotional material (brochures, collaterals, presentations…);
- Management of relationships with external agencies and other interlocutors involved in marketing activities;
- Support in the management of partnerships, sponsorships and special projects;
- Analysis and monitoring of activities and main KPIs (e.g. online and offline campaigns, insights from the website and platforms used).
Requirements
- Degree in Marketing, Economics, Communication, or equivalent fields;
- At least one year's experience in similar roles;
- Excellent knowledge of English, written and spoken;
- Knowledge of the Office package, and preferably also of the Adobe package (InDesign, Illustrator, Photoshop);
- Good project management skills;
- Ability to work in a team to achieve common objectives;
- Proactivity, interpersonal and problem solving skills.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities
- Develop and implement the annual calendar of events open to the public and/or reserved for hotel customers in line with company standards;
- Manage the relationship with suppliers and partners involved in the organization of events;
- Ensure that events are organized in compliance with the budget made available to the company, monitoring and optimizing costs;
- Develop communications plans to promote events, using both online and offline channels;
- Develop reports to monitor the progress of individual events and optimize the calendar.
Requirements:
- Degree in Marketing, Event Organization or equivalent fields;
- At least one year's experience in similar roles (knowledge of the sector is a plus);
- Excellent knowledge of English, written and spoken;
- Consolidated knowledge of the Office package;
- Good project management skills;
- Ability to work in a team to achieve common objectives;
- Proactivity, interpersonal and problem solving skills.
Benefits:
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area
Main duties and responsibilities
- Assist in planning, executing, and monitoring marketing campaigns across multiple channels;
- Collaborate with the department team members to track campaign performance and suggest improvements;
- Help creating engaging content for various platforms, including social media, blogs, and newsletters;
- Edit and proofread marketing materials to ensure clarity and consistency;
- Help in conducting research on industry trends, target audiences, and competitor activities;
- Prepare reports summarizing research findings to inform marketing strategies;
- Support the management of social media accounts, including content scheduling and audience engagement;
- Analyse social media metrics and provide insights on performance;
- Assist in planning and executing marketing events, webinars, and trade shows;
- Handle logistics, including vendor coordination and preparation of marketing materials;
- Help track and analyse marketing metrics to assess the effectiveness of campaigns;
- Prepare presentations and reports to share findings with the team;
- Maintain organized records of marketing activities, assets, and reports;
- Provide general administrative support to the marketing team as needed;
- Ensure compliance with hygiene, health, and safety legislation, as well as organizational and quality requirements;
- Adhere to all organizational and workplace policies and procedures;
- Lead by example in terms of commitment, work ethic, habits, and personal character.
Requirements
- Currently pursuing a degree in Marketing, Communications, Hospitality Management, or a related field;
- Familiarity with social media platforms and basic digital marketing concepts;
- Proficiency in Microsoft Office Suite; experience with design tools (e.g., Canva, Adobe) is a plus;
- Detail-oriented with the ability to manage multiple tasks and meet deadlines;
- Excellent communication and interpersonal skills in English, a second European language would be appreciated; Italian knowledge would be considered a plus;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Strong attention to detail and organizational skills;
- Flexibility to work evenings, weekends, and holidays as required.
Benefits
- Competitive internship monthly pay;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities
- Manage the refreshing of the pool area;
- Support in supervising the cleaning and tidiness of common areas;
- Assist customers with the functioning of the wellness areas;
- Assist the spa therapists and the pool bar F&B team;
- Manage the opening and closing of wellness areas.
Requirements
- At least one year of experience working in a luxury context is preferable;
- Good knowledge of the English language; knowledge of a third language will be considered a plus;
- Preparation for welcoming and serving guests;
- Good knowledge of Wellness environments;
- Attitude to teamwork;
- Availability to work shifts and on weekends and holidays;
- Possession of a valid lifeguard license is preferred.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi may be provided upon request, if coming from outside the area.
Main duties and responsibilities
- Guarantees the first welcome to guests upon arrival, with warmth and empathy, in line with operational standards;
- Takes delivery of guests' luggage and ensures their prompt delivery to the rooms and villas where they will stay;
- Controls the entrance areas to the Resort and ensures their impeccable order;
- Constantly collaborates with the Front Office and Concierge departments, with the aim of satisfying all guest requests promptly and efficiently.
Requirements
- Excellent standing and communication and relational skills;
- Flexibility and strong guest orientation;
- Good knowledge of the English language;
- Excellent team working skills;
- Precision, punctuality, proactivity, attention to quality;
- B driving licence
- Role-based experience, gained in category hotels, is a plus for selection purposes.
Benefits
- Full Time CCNL Tourism Contract with certainly interesting salary;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities
- Support the Marketing&PR team in defining and implementing the most effective communication strategies, in line with the company’s values and brand;
- Organisation and management of press trips, media visits, influencer visits and PR initiatives and events under the supervision of the department manager;
- Management of the relationship with agencies for the national and international markets;
- Creation of media content (press kits, press releases, invitations, etc.);
- Management of the press review and media database;
- Reporting, analysis and monitoring of media coverage.
Requirements
- Degree in Communication Sciences, Public Relations or equivalent fields;
- At least two years of experience in similar roles, preferably in the luxury and/or hospitality sector;
- Excellent knowledge of the English language, written and spoken;
- Mastery of the Microsoft Office package;
- Excellent interpersonal and communication skills;
- Ability to work both independently and in a team and result oriented;
- Attention to detail and proactivity.
Benefit
- Company canteen;
- Continuing training programmes and employee-only events;
- Facilities for restaurants, wellness and fitness activities within the estate;
- Accommodation on request and availability, if coming from outside the area.
Main Tasks and Responsibilities:
- Support the Reservations Team in reviewing daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability;
- Help the department team in managing any booking request arrived on the online travel agencies (OTAs);
- Ensure guests’ satisfaction and adherence to the Castelfalfi reservations service standards;
- Assist the department team in preparing emails and in following the internal credit policy;
- Assist in checking the reservations made the previous day and verify all VIP arrivals adding any relevant detail on the hotel PMS;
- Ensure compliance with privacy, hygiene, health, and safety legislation, as well as organizational and quality requirements;
- Adhere to all organizational and workplace policies and procedures;
- Lead by example in terms of commitment, work ethic, habits, and personal character.
Requirements:
- Currently pursuing a degree in Hospitality Management, or a related field;
- Excellent communication skills in English, both written and spoken. A second European language would be appreciated. Italian knowledge would be considered a plus;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Strong attention to detail and organizational skills;
- Flexibility to work varying shifts, including weekends and holidays.
What we offer:
- Competitive internship monthly pay;
- Accommodation in our Staff House in shared flat;
- Free meals (days off included);
- Attendance to all activities for employees;
- A continuous training program aimed at enhancing personal and professional skills.
Main duties and responsibilities
- Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring high standards of service and guest satisfaction;
- Help managing reservations and seating arrangements to optimize guest flow and enhance the dining experience;
- Participate in pre-shift meetings to discuss specials, events, and service standards;
- Collaborate with kitchen staff to ensure timely and accurate food service is provided to the tables;
- Address guest inquiries and resolve any issues to ensure a memorable dining experience;
- Under the manager’s guide prepares menus and ensure these are well presented to the guest and new dishes are known by the brigade team members;
- Support in training on the job and supervising the restaurant team operations, fostering a positive and efficient work environment;
- Monitor and maintain the restaurant cleanliness, organization, and compliance with the best service practices and style;
- Assist in inventory management, including ordering supplies and managing stock levels;
- Contribute to the development of promotional initiatives and special events to drive sales;
- Ensure compliance with hygiene, health, and safety legislation, as well as organizational and quality requirements;
- Adhere to all organizational and workplace policies and procedures;
- Lead by example in terms of commitment, work ethic, habits, and personal character.
Requirements
- Currently pursuing a degree in Hospitality Management, Culinary Arts, or a related field;
- Passion for the food and beverage industry with a strong interest in restaurant operations;
- Excellent communication and interpersonal skills in English, a second European language would be appreciated; Italian knowledge would be considered a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Strong attention to detail and organizational skills;
- Flexibility to work evenings, weekends, and holidays as required.
Benefits
- Competitive internship monthly pay;
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main responsibilities
- Working closely with our Director of Sales, you’ll be proactively and successfully contributing to our leisure strategy, building strong working relationships with our team on proposing and contracting new customers and agencies;
- Liaise and strengthen relationship with main accounts in order to drive business and increase fare market share, by hosting and attending FAM trips;
- Creatively investigating and identifying new and innovative opportunities in line with market trends;
- Utilize Various Prospecting Resources to solicit and secure new business on behalf of hotel;
- Qualify group business to generate rooms and catering revenue to impact RevPar performance;
- Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved;
- Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections and fam trips;
- Perform customer site inspections;
- Conduct sales calls to the assigned territories to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships;
- Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved;
- Establish and maintain strong CRM hygiene including account creation, account traces, contact information, client email lists, bookings, etc;
- Understand and maximize the utilization of all automated sales and reservations systems involved with group business;
- Participate in sales meetings and strategy meetings as required;
- Respond and maintain effective correspondence with all potential clients;
- Produce and execute quarterly and annual action plans;
- Assist the Director of Sales and team in special projects aiming to increase demand, productivity and profit.
Requirements
- Fluent in English language;
- Excellent speaking, listening and presentation skills;
- Ability to work effectively both independently and as a team;
- Diplomacy and ability to effectively deal with management, clients and team;
- Ability to work under pressure and with tight deadlines;
- Excellent negotiation skills.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities
- Ensure that the wine list is constantly updated;
- Demonstrate excellent food and wine knowledge, being able to recommend and pair appropriate wines for the chosen food to all guests;
- Ensure that adequate processes and systems are in place to ensure both revenues and profit margins according to budget projections;
- Manage all duties relating to orders, requests and returns of unusable drinks, maintaining sufficient stock levels;
- Be aware of quality and cost control by collaborating with the Purchasing & Logistics Manager;
- Ensure all drinks are stored safely;
- Organize the cellar and all related paperwork efficiently to ensure complete monthly inventories;
- Collaborate with the kitchen team to share information and ensure a harmonious relationship between the kitchen and dining teams;
- Attend all required hotel and internal meetings as per established schedule.
Requirements
- 3 to 5 years’ working experience in a similar position and in Michelin restaurants or within the luxury hospitality industry;
- Hospitality degree, or equivalent, appreciated;
- Must be fluent in Italian with and English. A third European language would represent and advantage;
- Excellent communication skills in all aspects: verbal, written and non-verbal;
- Sommelier diploma and excellent knowledge of the national and international wine scene;
- Availability to work flexible hours, including weekends and holidays;
- Must be able to relate to guests;
- Excellent attention to detail and a solid knowledge of Food & Beverage.
Benefits
- Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi may be provided upon request, if coming from outside the area.
Main Tasks and Responsibilities:
- To support the Spa Team organising and relaying all duties concerning guest arrivals in the Spa, including hotel guests and VIPs or external clients;
- To help with reservations on future spa bookings and contact key guests to promote the spa offer and its facilities;
- To support in organizing and carrying out all duties relating to any special arrangements for spa guests;
- To promote the spa and hotel facilities to all guests and visitors;
- To help in implementing and monitoring the data collection system in spa operations for birthdays, anniversaries and special occasions, or spa service and wellness-related preferences;
- To assist following-up possible guest complaint so to achieve maximum guest satisfaction and provide feedback to the Spa management;
- To entertain guests and VIPs, building relationships with them whilst encouraging repeat custom;
- To assist in the update of the spa database on guests’ history profiles and guest preferences, providing accurate information at all times;
- Ensure compliance with hygiene, health, and safety legislation, as well as organizational, spa standards and quality requirements;
- Adhere to all organizational and workplace policies and procedures;
- Lead by example in terms of commitment, work ethic, habits, and personal character.
Requirements:
- Currently pursuing a degree in Hospitality, or a related field (i.e. Spa Management);
- Excellent communication skills in English, both written and spoken. A second European language would be appreciated. Italian knowledge would be considered a plus;
- Caring and welcoming, with strong attention to detail;
- Ability to work independently and as part of a team;
- Flexibility to work varying shifts, including weekends and holidays;
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
What we offer:
- Competitive internship monthly;
- Accommodation in our Staff House in shared flat;
- Free meals (days off included);
- Attendance to all activities for employees;
- A continuous training program aimed at enhancing personal and professional skills.
Main duties and responsibilities:
- Delivery of treatment protocols in line with the spa brand to ensure the very best in spa experiences;
- Provide a warm and friendly yet professional manner to all guests;
- To be aware of guest’s individual needs and requirements;
- Responsible for the spa reception in absence of spa receptionist;
- Taking phone calls, bookings and making spa appointments;
- To work towards the financial goals set by the spa manager in terms of retail and treatment targets;
- Promoting the sale of products in conjunction with spa treatments;
- Ensures the highest levels of cleanliness and presentation standards in all areas of the spa.
Requirements
- Previous experience on the role in luxury Spa business, either a destination spa and/or a luxury hotel is a must;
- Excellent knowledge of English and Italian. The knowledge of a third European language would represent an advantage;
- High technical spa operation knowledge;
- Deep technical knowledge of a wide variety of treatments;
- Knowledge of state of the art Spa trends in the luxury hospitality industry;
- Excellent personal and communication skills;
- Professional appearance and attitude;
- Knowledge of Microsoft Office applications.
Benefits
- Full Time CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training in order to improve personal and professional skills;
- Participation in events reserved for Castelfalfi personnel;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Main duties and responsibilities:
- Coordinate the recruitment process and interviews in line with the approved manning and according to the established time-to-hire, whilst ensuring an excellent candidate experience;
- Supervision of all phases of the candidate experience (including application screening, interviews and communications);
- Guarantee the implementation, optimization and integration of innovative and structured recruitment management with the aim of minimizing turnover and maximizing staff loyalty, fundamental for achieving company objectives;
- Organize training for department heads on recruitment and interview management techniques;
- Contribute to positioning Castelfalfi as an employer of choice through effective actions that attract talent;
- Coordinate with the Director of the Castelfalfi Academy in the establishment and subsequent management of partnerships with secondary schools and universities and participate in their job fairs to attract potential candidates;
- Manage contacts and contractual relationships with head hunting companies and employment agencies;
- Predict hiring needs based on company growth plans and support the preparation of the annual hiring budget in all company areas;
- Implement effective Employer Branding measures (e.g. talent attraction campaigns on social media, recruiting events, open days);
- Ability to manage a resource and take care of professional growth.
Requirements:
- 3 to 5 years of experience in a Talent Acquisition Manager role, preferably within the hospitality sector, with a solid understanding of career paths and role needs;
- Master's degree in disciplines related to Human Sciences, Master's degree in Human Resources;
- Excellent verbal and written communication skills, in Italian and English;
- Good understanding of sourcing techniques and tools (e.g. social networks);
- Training on selection and assessment techniques;
- Ability to build trusting relationships with Castelfalfi talent, able to work with early career colleagues as well as senior leadership;
- Ability to directly manage collaborators.
Benefits:
- Full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities:
- Operation of wheeled and tracked tractors;
- Operation of forklifts and small excavators;
- General work in vineyards, olive groves and arable land.
Requirements:
- Proven experience in wineries;
- Ability to carry out small maintenance (services, welding, small electrical work) on tractors and operators;
- Flexibility in working hours during the vegetative cycle and harvesting periods (the company is organic);
- License for the use of plant protection products.
Benefits:
- Long season full-time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Uniforms and their laundry;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate.
Main duties and responsibilities:
- Define the company commercial strategy annually together with colleagues from other departments (e.g. marketing, finance and production);
- Consolidate sales to the final consumer through the development of interactions with the Hospitality and Real Estate sectors, corporate e-commerce and the development of a loyalty/wine club program;
- Develop a HORECA distribution network on the Italian market and on the main international markets through the search for customers, distributors and importers;
- Participate in trade fairs, events and exhibitions aimed at both sector operators and end consumers;
- Conduct cellar visits for business clients and top private clients;
- Investigate and identify new and innovative opportunities in line with market trends;
- Produce and execute quarterly and annual action plans that help build and achieve sales goals.
Requirements:
- Many years of sales experience in the wine sector on the Italian and foreign markets with a focus on “premium” wines;
- Proactivity, ability to analyze and propose solutions;
- Availability to travel in Italy and abroad;
- Fluent Italian and English; knowledge of additional foreign languages is a plus for selection purposes;
- Excellent negotiation, speaking, listening and presentation skills;
- Ability to work effectively both independently and in a team;
- Diplomacy and ability to deal effectively with management, customers and team;
- Ability to work under pressure and to tight deadlines.
Benefits
- Full time contract in line with CCNL (Italian Collective Bargaining Agreement);
- Meals provided both when on duty and on days off;
- Continuous training to improve personal and professional skills;
- Participation in events reserved for Castelfalfi team members;
- Discounts on catering, wellness and sports activities present in the resort and on the estate;
- Accommodation with free wi-fi can be provided on request, if coming from outside the area.
Principali compiti e responsabilità:
- Pulizia delle camere in supporto alle cameriere e degli ambienti comuni, seguendo le direttive del responsabile del reparto e gli standard aziendali;
- Supporto in lavanderia e rifornimento degli office con biancheria, amenities, ecc;
- Pulizia degli spogliatoi.
Competenze richieste:
- Richiesto 1 anno di esperienza nella stessa mansione in contesti alberghieri di 4 o 5 stelle;
- Precisione, cura del dettaglio, ottima gestione dello stress e del tempo, predisposizione al lavoro di squadra, affidabilità, alti standard di igiene e pulizia, buone doti comunicative;
- Necessaria la conoscenza basilare della lingua inglese, oltre a un buon livello di italiano;
- Disponibilità a lavorare su turni, nei festivi e il fine settimana;
- Buone doti relazionali;
- Buona conoscenza della lingua inglese.
Benefit
- Contratto CCNL Turismo Full Time con retribuzione di sicuro interesse;
- Pasti forniti sia quando in servizio che nei giorni di riposo;
- Uniformi e la loro lavanderia;
- Formazione continua al fine di migliorare le competenze personali e professionali;
- Partecipazione ad eventi riservati al Personale Castelfalfi;
- Agevolazioni nella ristorazione, nelle attività wellness e sportive presenti nel resort e nella tenuta;
- L’alloggio con wi-fi gratuito, può essere fornito su richiesta, se provenienti da fuori zona.
*This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91. This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy. All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com.